The Department of Emergency Management consists of two divisions.

The Division of Emergency Communications (DEC) provides 9-1-1 emergency dispatch services for Police, Fire, and the Emergency Medical System.

The Division of Emergency Services (DES) coordinates disaster preparation and response planning in partnership with City agencies, non-profit entities, schools and the private sector.

DES also houses the Emergency Medical Services Agency (EMSA), which coordinates all of the components of the City’s prehospital care system.